Step 1 [Inquiry, Application & Contract]
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- Inquiry, Questionnaire & Quotation
- Application Review & Certification Service Contract including SMR Terms and Conditions
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Step 2 [Audit planning]
- General discussion for Certification audit including audit dates and accommodations
- Organizing audit team, audit plan and notice team to applicant |
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Step 3 [Pre-audit (optional)]
| - Pre-check audit before certification audit |
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Step 4 [Stage 1 Audit]
- Check applicant’s arrangement for Certification audit
- General discussion for Stage 2 audit and check justification for Stage 2 audit
- Communicating concerns that could be non-conformities during Stage 2 audit |
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Step 5 [Stage 2 Audit]
- Conducting Stage 2 audit on implementation and conformity of Management System
- Reporting non-conformities to applicant and recommendation for certification |
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Step 6 [Corrective action and Verification]
| - Implementation of corrective actions by applicant and verification on the actions taken |
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Step 7 [Certification Decision]
| - Certification decision by Certification Committee |
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Step 8 [Issue of Certificate]
| - Issue of 3 years valid certificate 3 years and award ceremony (optional) |
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Step 9 [Surveillance audit]
| - Routine surveillance audit according to audit frequency |
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Step 10 [Re-certification audit]
| - Whole audit per 3 years for re-certification before expiry of certification |
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[Certification Modification of certified scope including extending, reducing]
| If a certified client intends to extend or reduce its certified scope, SMR applies its criteria of Certification Modification. Details here |
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